Introduction
RHC Components (“RHC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit or make a purchase from www.rhc.bike.
By using this website, you agree to the collection and use of information in accordance with this policy. Components respects customer privacy and is committed to protecting personal data.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details
Technical & Usage Information
When you browse our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent
• Referring website
This information helps us understand how users interact with our website.
Cookies
We use cookies and similar technologies to:
• Maintain website functionality
• Store shopping cart information
• Improve website performance
• Analyze visitor behavior
You may disable cookies in your browser settings. However, some features of the site may not function properly if cookies are disabled.
How We Use Your Information
We use the collected information to:
• Process and fulfill orders
• Provide customer support
• Respond to inquiries
• Improve website functionality and performance
• Analyze traffic and user behavior
• Comply with legal and accounting requirements
We do not sell, rent, or trade your personal information to third parties.
Analytics & Tracking
We use Google Analytics to understand website traffic and visitor behavior. Google Analytics collects anonymous usage data such as page views, device type, and general geographic location.
This data helps us improve site structure, usability, and performance.
Google Analytics may use cookies to collect this information. You can opt out of Google Analytics tracking by adjusting your browser settings.
We do not use tracking for advertising personalization at this stage.
Third-Party Services
We use trusted third-party services to operate our website, including:
• WooCommerce (order processing platform)
• Web hosting provider
• Google Analytics
If payment gateways are enabled in the future, payment data will be processed securely by the respective provider and not stored on our servers.
Each third-party service operates under its own privacy policy.
Data Retention
We retain order and account information for:
• Warranty and crash replacement support
• Accounting and tax compliance
• Legal record-keeping requirements
We retain personal data only for as long as necessary to fulfill these purposes.
Data Security
We implement reasonable security measures to protect your personal information, including:
• SSL encryption
• Secure hosting infrastructure
• Restricted administrative access
While we take reasonable precautions, no method of internet transmission is 100% secure.
Your Rights
You may request to:
• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of personal data (subject to legal obligations)
To make such requests, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact:
RHC Components
Email: info@rhc.bike
Website: www.rhc.bike