WARRANTY

Warranty

Extent of Limited Warranty
RHC warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the RHC component was purchased. Original proof of purchase is required.

Limitation Of Warranty
This warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective RHC technical installation manual.
This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.This warranty does not apply when the product has been modified.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.

Crash replacement Program​

RHC understands that accidents can occur through normal riding.  For that reason we offer a crash replacement program to original purchasers.Consumers must fill out the Warranty Registration form online to qualify.The Carbon Rims will be replaced at 50% off the listed MSRP.  Products other than Carbon Rims will be covered by the 50% off MSRP replacement cost.

Details
The Consumer must:
Return the damaged part or product to an Authorized RHC dealer at the Customer’s expense.
Provide an Original Sales Receipt or Proof Of Purchase.
Policy covers RHC manufactured products and components only
Register your product within 30 days of purchase
Crash Replacement does not cover:
Labor to repair / rebuild the product. Labor is charged at the normal rate to the Customer.
Non-RHC-manufactured components (e.g. spokes, etc.).
Sales Tax and Freight are the responsibility of the Consumer.

Cookie Policy

This website uses cookies to ensure you get the best experience on our website.

Subscribe toour newsletter!

Be the first to get latest updates and exclusive content straight to your email inbox.

Contacts

33A Jalan Bandar 2 Taman Melawati 53100 Kuala Lumpur 

Customer Support & Sale:
Mon–Sat: 08:00–18:00